My website always can't browsing

[simon1]

Hi,

  My website always can't browsing through https , but if i use public ip or http that can browsing normal ,  i haven't change cloudflare settings before until i changed server ip at 1/1/2020. This problem start at 2/1/2020.

website : www.ccss.edu.hk

[sandro]

Community Tip - Fixing Error 524: A timeout occurred

Error Try the suggestions in this Community Tip to help you fix Error 524: A timeout occurred. Background Error 524 error indicates that Cloudflare made a successful TCP connection to the origin web server, but the origin did not reply with an HTTP response before the connection timed out. Typically, Cloudflare waits 100 seconds for an HTTP response. If the origin doesn’t respond in that time, Cloudflare closes the connection and you’ll see “Error 524: A timeout occurred”. [PRO UP SELL] Qui…

Your server does not respond in time. Assuming your server IP address ends in 219, I cannot really access your site (directly via your server) either as requests time out. You’d need to contact your host about that.

[simon1]

The www domain work fine in public ip (86) now，and others name of domain such as staff , web , www2 …etc also work fine in public ip (219) , but when i apply www to public ip (219) , it must be show timeout when browsing the web , is my settings something wrong ?

[sandro]

Your site seems to load now.

Another issue which you need to fix is that the server at the 219 address does not support HTTPS. You should reconfigure that and install a proper certificate.