My web developer is gone. i dont know the creential he used to sign in

Application Performance
1

What is the name of the domain?

What is the error number?

no error

What is the error message?

i dont know the credentials

What is the issue you’re encountering

i can not sign in because i dont know the credentials

What steps have you taken to resolve the issue?

i tried to enter my email but it does not work. my web developer setup de account so i dont know the credentials

What are the steps to reproduce the issue?

I tried all my emails to sign in

2

You can try “Forgot your email” from the dashboard log in. If that doesn’t work Cloudflare won’t give you access to someone else’s account.

If you can’t reach the developer you will need to take control of the DNS by changing the name servers at your registrar (Godaddy) to those for a new Cloudflare account or other DNS provider. Hopefully you have login information for Godaddy and details of your web host.

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I dont know where the web developer is, i dont even know why Cloudflare is hosting my website . i thought it was another company but when i google who’s hosting my website it’s showing cloudflare so i don’t really know wha to do now

4

Cloudflare is likely just a proxy in front of your site’s origin server and not hosting the site itself. It can only have been put in place by someone with access to be able to change the nameservers at your registrar. Cloudflare nameservers were first added on 2020-06-26.
https://securitytrails.com/domain/pvcfencesupply.com/history/ns

The last host before Cloudflare was added was Godaddy according to this, but that may not now be the case.
https://securitytrails.com/domain/pvcfencesupply.com/history/a

You will just need to do this…

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