My web cannot access

What is the name of the domain?

What is the issue you’re encountering

cannot connect to our website garudeya.com in indonesia, but when i use vpn and i choose another country it can be accessed. for adding information is our server is normal

What steps have you taken to resolve the issue?

nothing

For starters, let’s verify your encryption settings, as this often is breaking sites. What’s your encryption mode on Cloudflare?

SSL/TLS encryption mode is Full

Make sure that is Full Strict.

I have changed it to full (strict). Actually when it was full, when I used VPN and Cloudflare Warp there was no problem, but when without it my website could not be accessed. I tried to contact a friend to try to access my website, there were no problems at all. It seems that when I use the Biznet and Telkomsel networks, my website cannot be accessed.

It’s always important to use Full Strict, as otherwise encryption is disabled.

But if the site only does not work on these networks, this will be an issue with these ISPs and you’d need to reach out to them.

okay, thank you, I will try to contact the ISP provider.

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