grant9
July 14, 2024, 4:35pm
1
What is the name of the domain?
What is the error number?
none
What is the error message?
None
What is the issue you’re encountering
My traffic data is not showing up on Cloudflare it is showing 0 but the site is live and I can see traffic
What steps have you taken to resolve the issue?
Checked the site is live and saw traffic with Google
What are the steps to reproduce the issue?
Look at my cloudflare dashboard
What feature, service or problem is this related to?
Account Analytics
sjr
July 14, 2024, 4:40pm
2
Your DNS records are set to “DNS only” and point to Shopify (who use Cloudflare). Requests are going through their Cloudflare account and not yours so you won’t see any traffic from those requests in your analytics.
https://cf.sjr.org.uk/tools/check?730335170b8b4b74a553c3e3193d2d71#dns
grant9
July 14, 2024, 5:13pm
3
Is it possible to change it to use my Cloudflare instead of shopifys or should I just leave it how it is and use Google or Shopify for analytics ?
sjr
July 14, 2024, 5:21pm
4
According to latest information it supposedly is.
It will only work for CNAMEs (so for your www
record). You would need to remove the Shopify IP address for your domain (@
) and redirect to www
using this guide instead…
Background:
Redirect example.com to www.example.com (root/apex to www subdomain) using Single Redirects (also called Dynamic Redirects).
Prerequisites Have an active and setup website in Cloudflare. Transfer your website to Cloudflare <a href="https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/">today</a>, or use the Cloudflare Registrar to register a <a href="https://developers.cloudflare.com/registrar/get-started/register-domain/">new domai…
Then you will need to proxy the www
CNAME and contact Cloudflare support to enable O2O for you. Last I heard it’s not as automatic for Shopify yet as the current documents say…
Then requests will pass through your account first…
system
Closed
July 19, 2024, 2:16am
5
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