My sites only not load in IOS devices ex: iphone5

cdn
bug

#1

Hi,
I added Cloudflare CDN to my websites 2 years ago. Cloudflare works very well on all devices but a few months ago I noticed that my websites no longer works and not have complete loading only in ios devices(mobiles - tablets) on every browsers. I tried change Cloudflare config or contact with hosting for resolve this problem but The hosting answered: You must leave Cloudflare or not use “https” on your website while by disable “https”, users could not connect to payment gateway in our website.

I have “Positive SSL” on my websites and used “OVH VPS” hosting for websites. Not load my websites in ios devices(mobiles - tablets) but when users used the VPN, website load correctly

I checked https://cloudflare.com/cdn-cgi/trace and http://cloudflare.com/cdn-cgi/trace in ios devices, both loaded and showed trace results, but when I check https://ordme.com/cdn-cgi/trace does not show tracking results and does not load but with http://ordme.com/cdn-cgi/trace showed this trace result.

What should I do for solved this problem ?!

I have already read these topics: 1, 2


#2

I contacted your office. But unfortunately I could not speak to you.
We have the same problem. This happened because of the https censorship.
call me back.


#3

https://community.cloudflare.com/search?q=iran


#4

reply to sandro
There are a few topics about this problem but none of them can not resolved this problem.


#5

my email is:
[email protected]


#6

“A few” is an understatement :wink:

I havent followed the issue closely but from what I understand you’d need to talk to the Iranian government if you want the issue fixed.


#8

Please explain more about this problem.


#9

How to create SSl certificate same “sni59258.cloudflaressl.com” in cloudflare dashboard?


#10

It is unlikely you can as those are the old type certs.

It would be on the Crypto tab under universal SSL.


#11

My cloudflare account:


I see that websites work correctly with the Cloudflare Universal (Shared) certificate, but others do not work in ios devices.


closed #12

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