My site when host is unavailable, take 33 mins


#1

hi
my host is unavailable ,when it will be fix its take 33 mins to change 502 error

or some times my sever need to restart and unavailable for 1 minutes its take 33 mins again
what i should to do ? i want take 1 minutes not more …


#2

That sounds like a problem with your host’s server. Did you have problems before switching to Cloudflare?


#3

no
my server when is available my site is up too ! when i come on cloudflare it take 33 mins !


#4

Open a support ticket. They have more access to troubleshoot than users on the forum. support.cloudflare.com or email them: support AT cloudflare DOT com from the email address you use for your account. It may take a while for them to get to your ticket because it’s a holiday weekend.

For now, is your site back on Cloudflare? What’s the URL?


#5

today my site was down
i have uptime robot pro account (every 1 min will check )

this photo is for website with cloud flare

and this photo is whith out cloud flare and is for my own ip (host ip )

why the down time is Different the site is 3hrs,58mins and the own ip 3hrs,33mins ?


#6

I see there is a 25 minute difference between the two. Your site was definitely down…but why the difference? Now that it’s over, there’s not much we can do to see why.

I would set up a free account at Pingdom and have it monitor your Cloudflare site from there. Next time this happens, check your Pingdom results and compare it to Uptimerobot.