My site is showing a re-captcha screen whenever people try to enter the checkout page

[fritex]

Greetings,

Thank you for asking.

After you disabled “I am under an attack mode” → I’d suggest you to rather use Page Rules and for specific webpages like “chechout” to choose Security Level and set it to “High”, have you tried to clear the cache at Cloudflare by navigating to the Caching → Configuration and clicking on the button “Purge Everything”?

May I ask have you tried using a different Web browser, or tried clearing your Web browser cache?
How about using a Private window (Incognito mode) or a VPN connection if possible?
Is it the same behaviour on your mobile phone (4G LTE, mobile data, cellular)?
Do you use any particular anti-virus software or some kind of an Web browser extension?

Kindly see the suggestion from below post:

This challenge page was accidentally cached and is no longer available

Try this : Open Date and Time by click the Start button, click Control Panel, click Clock, Language, and Region, and then click Date and Time. Click the Internet Time tab, and then click Change settings… then check list Synchronize with an Internet time server with name Server : time.windows.com and click Update now. Try that website again because that how i solved my problem with “This challenge page was accidentally cached and is no longer available”.

https://www.reddit.com/r/CloudFlare/comments/oux1pe/captcha_this_challenge_page_was_accidentally/

May I suggest looking into below article for more additional details in terms related to the Cloudflare Captcha:

• Understanding Cloudflare Captchas and Challenge Passage

Community Tip - Best Practices For Captcha Challenges

Error Try the suggestions in this Community Tip for best practices for dealing with captcha challenges. Background The IP address you are on has shown problematic activity online in one of our data sources. When visiting a site that uses Cloudflare, you’re presented with a screen that reads “One more step Please complete the security check to access example.com” and then presented a series of captcha challenges. The challenges, provided by hCaptcha, present tasks that are easy for humans but …