I have checked the host and name servers are setup. They validated that it’s not going through your server though. I have also checked at QTMatrix.
Can you try going to the CF dashboard -> DNS tab and click on the grey clouds for www
and goodcbd.com
so that they turn to orange clouds?
Try turning it to grey, wait a minute or so, then turn it back to orange.
You may need to open a support ticket if that doesnt work https://support.cloudflare.com/hc/en-us/requests/new . If you do, post the ticket number here.
cc @cloonan
Please do share the ticket number, I’d like to keep an eye on this issue. You may want to share the results of $ traceroute goodcbd.com
on the ticket as the support team may want to look at that.
I don’t have a ticket number. That would be nice to get though. Have not found how to submit one. I assume they can also perform a trace route and get the same information.
@Judge shared a link above. But basically look for a green button at the bottom of just about every support article to file it.
You have Cloudflare paused in the admin console.
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