My site is Active in Cloudflare and NameServers set to Cloudflare but DNS is targeting the origin


#1

Hi,

I have a number of sites set up in my Cloudflare account all set to CF NameServers and all working properly with a PING showing a CF IP address (so I know they are working!). But my latest one (themountaincompany.co.uk) is all set up correctly with CF NameServers and site is set to running status but will not resolve to a CF NameServer when ping. It just goes direct to the target.

I have done a number of PAUSE and RESUMES to see if I can kickstart it into action but nothing happens.

I re-ponting NamesServers about 36 hours ago and set the site to “Running” about 30 hours ago.

Can anyone tell me why this site might not be working?

Thanks
Ian.


#2

Ensure that Cloudflare is active:

Check the cloud icon next to your records. If it is :grey: just click it.


#3

Thank you Mark - the A and WWW record were indeed “grey clouds” (DNS only) so I just activated them both (now DNS and HTTP Proxy) . Strangely, all my other sites had these activated for A and WWW by default so perhaps either something went wrong or Cloudflare are no longer making those Active by default. Anyway. thanks for your help!