My site block to buy pro plan / help

My site is in the block list due to a problem with the previous account forms and it is not possible to buy a professional plan.

Despite following their support, they respond to me with a lot of delay, I wanted to follow up here to see what answer will be given to me

Because I urgently need to buy a professional panel

This is our last conversation / please help me to solve the problem

Hi there,

Thank you for your patience.

My name is Michel and I am an Escalations Engineer at Cloudflare.

We have followed up internally and due to previous abuse involving this specific domain, Cloudflare will not be permitting paid services on accounts associated with it.

We are very sorry for the inconvenience this might cause.

Please accept our apologies.

I will mark this as solved but do let us know if you have any further questions or issues by replying to this e-mail or ticket.

Kind regards,

Escalations Engineer

Ticket id: #2026022

Hi @saeid.mm69, sorry, the Community can give general billing advice, but we cannot see the details of your account.

In this case, the statement from my colleague is final.

Well, I do not know what the problem is / that is, it happened without explaining to me

So there must be a way to solve it

Support responds with great delay


This has been escalated to the proper team to address your concerns at this time.


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