What is the issue you’re encountering
My R2 tip was removed
What steps have you taken to resolve the issue?
Don’t know how to solve it
My ticket: 3277555. It’s been 2 months and it still hasn’t been resolved for me.
My ticket: 3277555. It’s been 2 months and it still hasn’t been resolved for me.
Hi @bbu1013245 I suspect it’s failing due to an unpaid balance, but to be sure, can you go to https://dash.cloudflare.com/?to=/:account/billing, click the most recent invoice, open it, if you see this option
with an “amount due” & a “due date” shown above Pay online, and the due date has passed, that is certainly the reason for the failure.
Hey there,
Thank you for sharing the ticket number with us. The team is currently taking a look at your ticket, and you should get a reply soon.
ok thanks
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Hi @bbu1013245 my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.