My R2 subscription showing but my bucket access is removed

@cloonan My ticket id is #3324085 and it’s been more than 4 days and there no response.

3 days ago you told me

Hi @user66815 sorry for the long delay, I noticed yesterday the engineer alerted the team about your ticket and I will follow up with them today for an update.

here - R2 subscription showing but bucket access is removed - #6 by cloonan

But no response on my ticket, all my clients are demanding their old files please please please help me please sir…