What is the name of the domain?
What is the error message?
Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account’s billing status, visit Billing.
What is the issue you’re encountering
I have no payment problems. I cannot use my R2 service. I can see my paid invoice, but my subscription shows as expired and does not allow me to cancel or make another payment.
What steps have you taken to resolve the issue?
I opened a ticket, but it has been 18 hours without any response. Despite paying for the service, we are unable to use it and are currently experiencing a significant disruption.
Billing issues requre a Billing ticket with Support
Your subscription to R2 was previously removed. In order to access your buckets, please add the R2 subscription back to your account. To check your account’s billing status, visit Billing.
In what area can we help you?
I don’t know
What are the steps to reproduce the issue?
Log in to the Cloudflare dashboard.
Navigate to the Billing section.
Verify that the payment made this morning is showing as completed.
Attempt to access the R2 service.
Click “Add R2 subscription to my account” button.
