My primary payment method to PayPal


Hello, I previously changed my primary payment method to PayPal, but today my previous credit card was still charged. What should I do?

Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

To contact the billing team, please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit and choose Billing. Please share your ticket number here so that we can track it.

I’m just a free user. After I submit a ticket, it tells me to ask the community :joy:

All accounts, including free accounts, may open tickets for account, billing, and registrar issues. Be sure to choose billing when you begin the request form.

1 Like

ok,thank you for help.


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