My new domain always redirect to my main domain error

hi
I added my new domain to CloudFlare and I am facing a redirect problem
whenever I enter to my new domain it redirect to my main domain
I contacted my hosting and they tell the problem is in cloud flare, I did some research in YouTube but couldn’t any solution yet.

thank you so much and waiting your reply

Hi @kamil.issam93,

Do you have any page rule redirects configured? What makes you think it is Cloudflare causing the issue?

Does the same happen if you pause Cloudflare and try?

You can pause Cloudflare from the Overview tab of the Cloudflare Dashboard, bottom right under Advanced Actions.

If the issue persists after Cloudflare has been paused, it means that there is an issue with your origin, Cloudflare is only operating as your DNS provider while it is paused.

thank you for your reply

I paused it and I am still having the same error.

I will contact my host provider once again .

thank you so much Domjh

No problem, I hope you get it sorted. It might help your host if you leave it paused while they look into it.