My host has asked me to update my A record on Cloudflare

Website, Application, Performance DNS & Network
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How do I do that?
Thanks

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Please see this tutorial:

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Thanks. Theyā€™ve just asked me to update. I donā€™t see any way of updating ā€¦ just automatic and various times ie. 2 minutes etc

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I presume they have given you an new IP address to update to, if so just click on the current IP in the record and change it to the new one.

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No. Itā€™s the same IP address. The site has been down most of the last 24 hours because there was ā€œAn Error Connecting to the Databaseā€. They say theyā€™ve solved it and the site will work once Cloudflare upate my A record.

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If it is the same IP address, there is nothing to update, I have never seen this beforeā€¦ I am really not sure what they mean!

Sorry I couldnā€™t be of more help.

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Thanks for your time. I was confused

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I AM confused :wink:

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Thinking about it, it sounds like maybe your host doesnā€™t properly understand Cloudflare (I wonder if they did a lookup on your domain, saw the Cloudflare IP instead of theirs and thought there was something wrong!!!). You could try setting the A record to :grey:, checking everything is working without Cloudflare enabled and then changing back to :orange:ā€¦

It would also allow them to troubleshoot if it still doesnā€™t work, set to :grey:.

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Thanks

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It doesnā€™t work when set to grey cloud either. Iā€™m back talking to Bluehost support

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Ok, they will be the only ones that can help as when set to :grey:, Cloudflare is not involvedā€¦

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Thanks. I now have the confidence to give them a bollocking

Much appreciated

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