My emails are getting routed to spam/junk


#1

We have been using G Suite for emails for some time now. Recently, we noticed that our emails are getting routed to many people’s spam/junk folders. We contact Google / G Suite…

Google support says to check with Cloudflare because it is a Cloudflare IP (104.31.90.31) which is blacklisted by Suomispam Reputation. So what do we do? Thank you in advance.


#2

Most services do not use blacklisted IPs to determine whether email is spam AFAIK as there are often a lot of sites hosted on the same IP with shared hosting and services such as CF.

Have you got SPF and DKIM set up with GSuite?


#3

Thanks for the reply! I agree that it doesn’t make a whole lot of sense.

I do have SPF and DKIM set up.


closed #4

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