My email is not working


#1

Hello, I have a problem with my email account, I’m receiving the email from my contact us website form, and a new registered user on my website.
I can send emails to other accounts like gmail or outlook but I can’t receive any emails coming from them.
I turned off CNAME mail and turned off A webmail


#2

Hi @a.hilal,

Have you tried the steps in this tutorial?

Troubleshooting Email Delivery Issues when using Cloudflare

If you have and still need further help, sharing your domain will help us a lot :slightly_smiling_face:


#3

when I regester to cloudflare all of them was added automaticly, Ican see them all added

here is my domain: www.la-caliner.com
I’m using TMD hosting


#4

And step 4?


#5


#6

Something is strange at your mail server, at least from my attempt. I tried to inject an SMTP message, and the SMTP session got stuck after entering an address on your domain (interestingly for other domains it does continue and tells you that relaying is not allowed)

$ telnet mx1.tmdhosting.com 25
Trying 108.178.0.170...
Connected to mx1.tmdhosting.com.
Escape character is '^]'.
220 mx1.tmdhosting.com ESMTP Exim 20190212.1335 Thu, 14 Feb 2019 07:16:58 -0600
EHLO bla.com
250-mx1.tmdhosting.com Hello [XX.XX.XX.XX]
250-SIZE
250-8BITMIME
250-DSN
250-STARTTLS
250 HELP
MAIL FROM: <[email protected]>
250 OK
RCPT TO: <[email protected]>

stuck here

If the SMTP itself is broken, then obviously Cloudflare is not at fault (or at least not solely at fault, if you have other issues on the Cloudflare configuration side)


#7

its working now thanks guys