My domain still using GTS after 3 weeks

Answer these questions to help the Community help you with Security questions.

What is the domain name?

Have you searched for an answer?
yes, all of them tell it will autorenew but it already expired in 14 June

Please share your search results url:

When you tested your domain, what were the results?

Describe the issue you are having:
I’m on cloudflare , but the ssl is expired and wont renew

What error message or number are you receiving?
Website not safe

What steps have you taken to resolve the issue?

  1. Check SSL setting
  2. Check SSL from website
  3. Browse Cloudflare Community

Was the site working with SSL prior to adding it to Cloudflare?

What are the steps to reproduce the error:

  1. Open
  2. Check website not safe
  3. Check certificate

Have you tried from another browser and/or incognito mode?

Trying this step :

  • Disable Universal SSL
  • Wait 10 mins
  • Enable Universal SSL

And it works in ssl test it show active
but i still getting old cert

do i need repeat this process every 3 months ?

Hey I’ve taken a look at your domain and SSL, they are active and looks good.

Are you referring to that they are still using GTS? There is no gurantee that the CA will change when the SSL renews.

Nope! If your site is proxied, and Universal SSL enabled, we will auto re-new and manage the SSL for you.

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