I’m trying to add my domain changed.to to Cloudflare but it’s reporting that ns3.digitalocean.com is an entry still in the DNS. I’ve gone to my registrar and confirmed that the record doesn’t exist and that my domain is only configured for Cloudflare.
This extra DNS entry is preventing the account from going beyond the Pending Nameserver Update despite it also seeing the needed Cloudflare entries.
After failing to setup DNSSEC to try and mitigate this issue, unfortunately the .to tld doesn’t support DNSSEC, so my last hope is reaching out and hoping someone might have an idea of what I could do here.
(I should note, once upon a time I did host with DigitalOcean, but the DNS hasn’t been with them for several years now, I did re-add the DNS to DigitalOcean but now it only has NS records for Cloudflare.) From my end, it doesn’t seem like there’s much I can do Any idea how to get past the Pending Nameserver Update message?
Though the WHOIS only shows the Cloudflare name servers, you’re going to have to ask your registrar to fix the issue with the .to registry.
Another thought: You wouldn’t happen to have actual NS records in your current DNS settings, would you? I don’t see anything, but that would be my second guess. I’m pretty sure it’s a registry issue. It could just take 48 hours to clear up on its own.
I’ve confirmed with Namecheap that this is apparently common with the .to registry. They’ve said they’ve contacted the respective parties to get it fixed.