From a week I’m getting some slowness on my websites under Cloudflare proxy, I checked if the problem was of my Server provider but is not when I remove the proxy the sites load fast.
Site under proxy:
Site under proxy in the same datacenter, but work perfect:
Please someone of Cloudflare staff can help me.
i trying to use Cloudflare Zero trust, but the problem persists…
Someone can help me please
November 21, 2022, 2:04pm
If your domain has been limited by us due to a terms of service violation you will receive an email to the super-administrator email address for the domain. Did you receive a message?
I just received two email from Cloudflare:
Message regarding performance
Message regarding TOS violation
I don’t know what happened to the API calls that my services make, but I didn’t do any of the two things they wrote me, I didn’t violate any terms of service or do any illegal stuff, only thing I noticed that there was a spike in requests of about 40k twice, but I don’t know what it depended on, I have a panel called pterodactyl where wings make HTTPS calls for communicate with panel and I wouldn’t want something broke during some update and made all these requests to Cloudflare
this is insane but I don’t know the possible cause
Because is usually up to 5k a day.
November 21, 2022, 2:28pm
What you’ll need to do is follow the instructions on the email you received to contact support so this can be reviewed.
I can contact the support with free plan?
November 21, 2022, 2:38pm
Follow the link in the email and choose Account once you access the support page and you can contact support via this method.
The case is still opened
#2624278 from 24 hours…
I still wait an answer from 4 days for a possible resolution…
November 28, 2022, 10:59am
Thankyou for raising - your ticket was escalated to our Trust & Safety team so it will take some time for them to review and respond.
December 13, 2022, 10:59am
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