My domain is registered to cloudflare - but can't find to change the nameservers

What is the name of the domain?

‘nuj.m’

What is the error number?

no error number

What is the error message?

invalid nameservers

What is the issue you’re encountering

Cloudlfare keeps asking me to change my name servers. In the guidance it tells me to go to domain register - but cloudlfare is the domain regiaster and i cannot find the place to change them. I am going round in circles.

What steps have you taken to resolve the issue?

As above - following guidance in documentation - tried dashboard - tried adding nameservers in dns records - that created an error - cannot find anywhere else to change them

What feature, service or problem is this related to?

Nameservers

Screenshot of the error

Two different sets of cloudflare nameservers is a very good indicator you are logged into the wrong account. Check the domain has nameservers here, DNS Propagation Checker - Global DNS Testing Tool. If the two you see on whatsmydns are not the two you see shown on this page, https://dash.cloudflare.com/?to=/:account/:zone/dns then you are most certainly in the wrong account.

The only way you’ll be able to regain access is by having access to the email address of the other account. I’d start with this link, if you don’t know the email. Do that and then check any other email accounts for an email on gaining access. This link may help, but it only work when logged out, if you don’t know the email: https://dash.cloudflare.com/forgot-emai

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