Hello! On 14/01/23 my domain was accused and banned for (as stated in the complaint) phishing. Our site does not do this, it is a regular ecommerce website. I have already deleted the topic from the complaint, I would like you to remove the blocking from my site, because. the message pops up when you enter it, and causes distrust among users.
I submitted an application for consideration on the first day, but it has not yet been decided. It’s been 4 full days already.
Why is there no Cloudflare staff available to assist users, and is this a result of an error from the Cloudflare’s Trust & Safety department? Could there be discrimination between free and paid accounts that is causing users not to receive proper support? If so, why has it been over 8 days without any support personnel responding to user inquiries?