My domain become moved status

nameserver
#1

hi! Recent time my domain often become to moved status near pm 4 ,please help me Solve the problem 。

thanks!

#2

What’s the domain? Have you contacted your web host to find out if they moved your site?

#3

at https://dash.cloudflare.com, display my domain is moved , i need re-check , my domain become Active status After a few minutes。

#4

What’s your domain?

#5

licaiwang.info

#6

are zara.ns.cloudflare.com
ed.ns.cloudflare.com set as your name servers at your registrar?

#7

Your site is working. Can you post a picture of the Cloudflare Dashboard that shows the “Moved Domain” message?

1 Like
#8

yes !

#9

#11

i have Manual re-check three times.

#12

Did you update your registrar records on the 18th?

https://whois.icann.org/en/lookup?name=licaiwang.info

Domain Name: LICAIWANG.INFO
Registry Domain ID: D28573988-LRMS
Registrar WHOIS Server: whois.namesilo.com
Registrar URL: http://www.namesilo.com
Updated Date: 2019-03-18T09:21:54Z

#13

I have not seen that message before. @cloonan?

Can you also check the Audit Log in the Cloudflare Dashboard? It might tell you how it moved.

1 Like
#14

This is the only reference I’ve seen, but it’s called “Moved Away.”


#15

yes! i change domain nameserver to cloudflare at 18th.

#16

my domain namesever setting:

1 Like
#17

First time for me too, This and why we don’t get paid the big bucks… :slight_smile:

#18

Your Domain Manager has the same settings for both domains, yet one domain is Active, and one is Moved. That just doesn’t make sense to me.

Until @cloonan checks in, you should open a Support Ticket:
Login to Cloudflare and then contact Cloudflare Support

1 Like
#19

and you’re absolutely positive those are the right namesevers for that domain under https://dash.cloudflare.com DNS tab?

#20

audit log:

#21

Thanks for the screenshots @flyingnn You should open up a ticket as @sdayman mentioned and if you can, let us know what happened.