My domain become moved status

hi! Recent time my domain often become to moved status near pm 4 ,please help me Solve the problem 。

thanks!

What’s the domain? Have you contacted your web host to find out if they moved your site?

at https://dash.cloudflare.com, display my domain is moved , i need re-check , my domain become Active status After a few minutes。

What’s your domain?

licaiwang.info

are zara.ns.Cloudflare.com
ed.ns.Cloudflare.com set as your name servers at your registrar?

Your site is working. Can you post a picture of the Cloudflare Dashboard that shows the “Moved Domain” message?

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yes !

licai-moved-20190322084548

i have Manual re-check three times.

Did you update your registrar records on the 18th?

Domain Name: LICAIWANG.INFO
Registry Domain ID: D28573988-LRMS
Registrar WHOIS Server: whois.namesilo.com
Registrar URL: http://www.namesilo.com
Updated Date: 2019-03-18T09:21:54Z

I have not seen that message before. @cloonan?

Can you also check the Audit Log in the Cloudflare Dashboard? It might tell you how it moved.

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This is the only reference I’ve seen, but it’s called “Moved Away.”
https://support.cloudflare.com/hc/en-us/articles/204615358-How-to-move-domains-between-Cloudflare-accounts

yes! i change domain nameserver to Cloudflare at 18th.

my domain namesever setting:

licai-20190322093016

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First time for me too, This and why we don’t get paid the big bucks… :slight_smile:

Your Domain Manager has the same settings for both domains, yet one domain is Active, and one is Moved. That just doesn’t make sense to me.

Until @cloonan checks in, you should open a Support Ticket:
Login to Cloudflare and then contact Cloudflare Support

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and you’re absolutely positive those are the right namesevers for that domain under https://dash.cloudflare.com DNS tab?

audit log:

licai-20190322094245

Thanks for the screenshots @flyingnn You should open up a ticket as @sdayman mentioned and if you can, let us know what happened.