My does not support respond to tickets

I ordered a domain, paid for some years, and then I never got a registration verification, or any response on my support request, submitted over a week ago?

what is your registrar?

Cloudflare is my registrar?

Kindly, may I ask you to share your ticket number here with us?

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This is the auomated message I got when i submitted the ticket:

"Thank you for contacting Cloudflare Support!

Your request (#2314429) has been submitted and a Technical Support Engineer will be contacting you soon"

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