This error message suggests an issue with the DNS resolution and if it’s only certain ISPs, then either their standard resolver has issues or these users use other resolvers which cannot resolve your site.
Unfortunately, Cloudflare cannot fix this and you need to debug the issue with the users in question.
Thanks for your reply. The problem isn’t with certains ISPs, is general. Even in Cloudflare speed measurement page, they return a error saying that the site is offline. Even to me, the site stopped to works.
I see…
I just don’t understand why is this happening. My server is with the firewall okay, none rules blocking none of the necessary ports, either in the cloud panel, and in the UFW side, evrything it’s okay…