My DNS is supposedly banned, how do i fix this issue?

What is the name of the domain?

www.Zumaxx.com

What is the error number?

403

What is the error message?

This domain points to Shopify but isn’t configured properly If you are the owner of this store, please check the domain settings in your dashboard and follow the troubleshooting documentation.

What is the issue you’re encountering

i having problems pulling up my website because its “banned”.

What steps have you taken to resolve the issue?

deleting other dns
re-configuring dns settings

What feature, service or problem is this related to?

DNS not responding/updating

The domain has previously been used on Cloudflare…
https://securitytrails.com/domain/zumaxx.com/history/ns

There is likely some unresolved billing or technical issue related to your domain that prevents Shopify (who use Cloudflare) from using it in their account. Raise a Cloudflare account support ticket to ask for help to resolve it.

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