Can someone help me I need to get my Authorization Code to transfer my account from Cloudflare?
My cloudflare account expired - is my domain still active or do I need to buy it again with another host?
What is the name of the domain? What account with Cloudflare expired?
The goal is to transfer an expired domain, yes? Can you create a Registrar ticket, https://dash.cloudflare.com/?to=/:account/support and share your ticket number here?
There are icann regulations pertaining to this, from FAQs for Registrants: Domain Name Renewals and Expiration - ICANN.
My domain name has just expired. Can my registrar require me to pay for a renewal before I can transfer the domain name to a new registrar?
No. You have the right to transfer an expired domain. Registrars are not allowed to deny a transfer due to expiration or non-renewal. (unless you haven’t paid for a previous registration period).However, if the current registrar has begun to delete your domain (i.e., the EPP status code (EPP Status Codes | What Do They Mean, and Why Should I Know? - ICANN)) shows the domain in Redemption Grace Period, the name must be restored by your current registrar before it can be transferred. This may result in an additional fee, sometimes referred to as a redemption fee.
Whois for your domain shows the status as
Domain Status: clienttransferprohibited https://icann.org/epp#clienttransferprohibited
Domain Status: pendingdelete https://icann.org/epp#pendingdelete
Domain Status: redemptionperiod https://icann.org/epp#redemptionperiod
Which would mean this would apply “…the domain in Redemption Grace Period, the name must be restored by your current registrar before it can be transferred”. My colleagues in the Registrar team will be able to assist you on a ticket.
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Thank you, I have flagged that ticket and this post for my Registrar colleagues and I see they are active on the ticket. I also added myself to your ticket to track progress.
Yes, ICANN regulations apply in this case and you’ll need to renew the expired domain before it can be transferred. That extra year will transfer over with the domain to the new registrar.
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Excellent thank you so much for your help!
I think the first step is to update a form of payment, I did not notice one in your account.
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I had it there before but then since the domain expired I removed it - I just went ahead and added it back on.
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Heyy there,
We see your ticket 2924304 and will be working with you there. Marking this as solved as it’s not something that can be solved without our billing team. Have a nice day!
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