My ChatGPT account is blocked, how do I get it unblocked

Complete this information in order to ask your question.

Have you searched for an answer? Yes

Please share your search results url:
Why can't I log in to ChatGPT? | OpenAI Help Center

When you tested your domain using the Cloudflare Diagnostic Center, what were the results?

Describe the issue you are having: Sorry, you have been blocked

You are unable to access

What error message or number are you receiving? Sorry, you have been blocked

You are unable to access

What steps have you taken to resolve the issue?

What is the domain name?

Was the site working with SSL prior to adding it to Cloudflare? yes

What are the steps to reproduce the error:

Have you tried from another browser and/or incognito mode? yes

Please attach a screenshot of the error:

It appears that you’ve been blocked from accessing This is something only the OpenAI team can help resolve. You can contact them directly with details of your block, including any error codes and screenshots. Do also include the ray ID, as this will help in tracing the block in their firewall events.

Note for visitors that see this later…Neither this Community nor Support knows why you were blocked.

The why blocked and how to unblock are discussions that can only happen between you and the site owner.

Posts here cannot remove the block and only result in wasting your time and other visitors` efforts to point you in the correct direction.

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Thanks for your response however the error message screen states that you should be contacted in order to resolve it? Could you advise and provide me with the correct contact details to get this resolved as even their support site does not assist with this or know how to resolve this?

Screenshot 2023-08-29 at 11.42.24 AM

I edited your screenshot to remove the email.

It says
Screenshot 2023-08-29 at 11.42.43 AM

Cloudflare is not the site owner, the site is using Cloudflare and has set their configuration such that it results in you being blocked.

I am pretty sure they do, you just need to find the correct person I suspect. This comment on another thread comes to mind

If whomever you’re contacting indicates they just don't know :person_shrugging: they can post or :search: here to find out how. The key is to share that Ray ID as mentioned on this thread.


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