My billing issue has not resolved for more than a month already!

General Billing
1

What is the name of the domain?

hibiscus,id

What is the issue you’re encountering

My billing issue has not resolved for more than a month already!!! Case Number 00979124

What steps have you taken to resolve the issue?

I tried to contact your support but without success!

Billing issues requre a Billing ticket with Support

00979124

In what area can we help you?

Invoice

2

Hello,

As this is a billing related issue, we are not able to provide assistance on Community. Rest assured, we have escalated the ticket to billing team for further action. Do wait for their update on the ticket.

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