My account can’t access image storage. Please help me it happen 2days already

[meas_samol]

For Workes & Pages, what is the name of the domain?

bayonapp dot com

What is the error number?

Can’t post image

What is the error message?

My account not function in image service

What is the issue or error you’re encountering

Maybe permission error

What steps have you taken to resolve the issue?

I have subscribed image service and store on cloudflare. But now can’t upload via API to cloudflare.

What are the steps to reproduce the issue?

Please help me

[hollynghiem]

What is the error you are seeing? Could you please provide the fulll screenshot of the error you are seeing?

[meas_samol]

My account in Cloudflare has change to Free Plan, My Service “Images” don’t see subscribe. old image can view from my app, but new image upload can’t see. Please help me look into my account meas_samol at yahoo dot com.

[meas_samol]

My account has restriction, and can’t access images service. Please look into my account and remove restriction it’s has big impact to my application and lose business.

[deanna]

Looks like your account was restricted due to an outstanding invoice. For billing issues, you’ll need to open a ticket through the support portal. Can you share your ticket ID?

[meas_samol]

Hi, here is ticket ID #3331294
I am sure I don’t have outstanding bill.

Sam

[harshinik]

@meas_samol

3331294

Hello,

Thank you for providing the ticket number. We have escalated the ticket to our billing team to look into it

All billing details will be communicated through the ticket

Thank you

[meas_samol]

Dear billing team please reaction, and help to provide solution or fix the problem for me.