I am not getting any emails. Please help me. Apparently, I need some MX records deleted, then added. I can be someone please call me? ~{redacted - please do not share full name, origin ip address, email address, credit card information, phone number and/or any other personally identifiable information}
fritex
January 5, 2022, 8:25pm
2
May I ask you what is your domain name?
From your topic title, may I ask if you are using some thirtd-party integrator, for example like eZoic?
In terms of a possible way of missing an A/MX /TXT /CNAME record, you could edit them or add a new one using below steps:
This tutorial covers adding general DNS records and specifically A, AAAA, CNAME, MX and TXT records.
Go to the DNS app of your Cloudflare dashboard.
Enter your credentials and click ‘Log In’
Click the domain in question
Click [image]
[Please note, the content of the records below are solely for example purposes and should be replaced by valid records with content provided by your web host]
Please select which record you need help adding:
A Record <a class="lightbox" href="…
This tutorial covers editing DNS records.
Go to the DNS app of your Cloudflare dashboard.
Enter your credentials and click ‘Log In’
Click the domain in question
On this page, you will see a list of the DNS records for your domain. This page is where you edit them.
You will see the list of records like this:
[DNS Page]
You can click the edit button to the right of any record to change it, then click ‘save’ when you’re done.
There is also a tutorial on Adding DNS Records
Tutorial Refer…
Furthermore, if you are using Cloudflare for your domain name, could you please check if you have any A mail record and MX record under the DNS tab of Cloudflare dashboard for your domain ?
If yes, there could be an issue if you have got A mail proxied and set to , instead of it should be set to (DNS-only).
Nevertheless, you should check if your e-mail client uses mail.yourdomain.com
for incoming/outgoing server (POP3/IMAP/SMTP).
I would suggest looking into below articles how to propperly setup e-mail configuration to make sure it works while your domain is using Cloudflare and is being proxied ( cloud):
This tutorial covers the steps you should take if, when you change your domain to point to Cloudflare, you no longer receive emails to your domain. If you follow this tutorial and still need further help, please let us know what you have tried and share your domain name and, if possible, a redacted screenshot of your DNS records in Cloudflare.
[Cloudflare Community Tutorial - Troubleshooting Email Delivery Issues]
1. Do you have the correct MX records set for your domain?
You will…
I would also recommend looking into the below article due to further prevention of your e-mails being marked as a SPAM at the recipient’s side:
As a website admin, you will likely be sending out emails to your customers or visitors for newsletters, account notifications, product updates, etc. Depending on the circumstances, you might start noticing your emails are ending up in customers’ spam/junk folders instead of their email inbox.
This issue can be caused by a few things, and I’ll go into detail for each:
Misconfigured DNS/absence of necessary records
Poor domain reputation
FAQ
Misconfigured DNS/absence of necessary records
For…
Nevertheless, using online tools on the links below you could test and troubleshoot more what is going on with your e-mails:
1 Like
Yes, [email protected] Please see attached…
In Appreciation,
B R E N T S U L L I V A N
15221 North Clubgate Drive
Unit 2049
Scottsdale, AZ 85254
480-620-7300
[email protected]
(Attachment email from GoDaddy.pdf is missing)
Unfortunately, attachments in email don’t get passed through. You’ll have to log into the Community website. I suggest either pasting in the text, or take a screenshot of that PDF and post it here.
Can I somehow forward an email to you?
system
Closed
January 20, 2022, 10:52pm
6
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