Mx Record not found for root domain

Hi,

I’m trying to setup Cloudflare for my website, but I want to route my emails through Hostgator (my hosting), I have updated the records exactly as per the records in my hosting.

But I keep getting below error

MX Record was not found for your root domain. An MX Recordis required for mail to reach @soluwiseme.com addresses

As a result I cannot receive any email if I activate Cloudflare.

I’m a newbie so step wise solution will be appreciated.

Below is a screen grab

1 Like

Replace the name of the MX record at the bottom with @.

1 Like

Your MX record of ‘mail’ means it’s directing email addressed to [email protected]

If your email address is [email protected], then that MX record should be just example.com

1 Like

Issue resolved. Thanks for your help

1 Like

This topic was automatically closed after 31 days. New replies are no longer allowed.