MX record in CF and external lookup not matching

What is the name of the domain?

commlite.co.nz

What is the error number?

550 5.1.2

What is the error message?

550 5.1.2 [email protected]… Host unknown (Name server: _dc-mx.e2cd39194ef4.commlite.co.nz.: non-recoverable error

What is the issue you’re encountering

Email fatal error fomr Amazon. it is using MX record that is nether set in CF nor our server

What steps have you taken to resolve the issue?

Checked CF zones and lookup and dont match.

What feature, service or problem is this related to?

DNS records

Your MX record is pointing to a DNS entry that has the Cloudflare proxy :orange: enabled. It must point to a hostname that is not proxied, like mail.commlite.co.nz or similar.

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