Multiple fallback origin

What is the name of the domain?

example.com

What is the issue you’re encountering

I need to configure multiple fallback origins for different services under SSL for SaaS, but Cloudflare seems to allow only one.

What steps have you taken to resolve the issue?

I’m using SSL for SaaS and setting up Custom Hostnames for my clients. I have successfully configured a Fallback Origin, which redirects traffic when the primary origin is unavailable. However, I need to set up multiple fallback origins for different services.

Currently, it seems like Cloudflare allows only one fallback origin per setup. Is there a way to configure multiple fallback origins to handle different services under the same SaaS setup?

For example:

Service 1 → Fallback to fallback1.example.com
Service 2 → Fallback to fallback2.example.com
Would this require a specific Cloudflare plan or configuration, or is there an alternative approach?

I reviewed the Cloudflare documentation on SSL for SaaS and Fallback Origins, but couldn’t find information on supporting multiple fallback origins.
I checked the Cloudflare dashboard, but it seems to allow only a single fallback origin.
I searched the Cloudflare Community and Developer Docs for similar cases but didn’t find a clear answer.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

1- Configure SSL for SaaS with a Custom Hostname.
2- Set up a Fallback Origin (e.g., fallback1.example.com).
3- Try to configure an additional fallback origin for a different service.
4- Notice that Cloudflare only allows one fallback origin in the interface.

Yes, it requires an Enterprise plan + Enterprise Cloudflare for SaaS…

How much does it cost to have access to only the Custom Origin feature on the Enterprise Plan?

You will need to contact Cloudflare Sales who can price up based on your requirements. Generally Enterprise plans are $1000s per month up.
https://www.cloudflare.com/plans/enterprise/contact/

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