Moving providers

[jayhova4x4]

I have been using Cloudflare for 1-2 years now and recently decided to consolidate my websites hosted at separate sites and consolidate them at one host (hostgator) on a single shared server. Both are wordpress sites and I was able to clone them both and move them successfully over to the new host. The problem I then ran into was that one site (softunderbelly.com) worked fine after a few hiccups but my second site (underlair.com) gives me a 404 error no matter what I do. Hostgator is unable to resolve the problem. The difference between the two sites is that underlair.com has stricter ssl.

Always Use HTTPS
ON for underlair.com OFF for softunderbelly.com

HTTP Strict Transport Security (HSTS)
Enabled for underlair.com OFF for softunderbelly.com

Authenticated Origin Pulls
Enabled for underlair.com OFF for softunderbelly.com

Minimum TLS Version
TLS 1.0 (default) both

Opportunistic Encryption
ON Both

Onion Routing
ON Both

TLS 1.3
Enabled Both

Automatic HTTPS Rewrites
ON Both

In order to get my site back up I was forced to revert to my old host (GoDaddy).

[sdayman]

All those settings look reasonable.

For a very broken site, I suggest you “Pause Cloudflare on Site” from the Cloudflare Dashboard’s Overview section, bottom right corner. Give it five minutes for DNS to propagate. That should help make sure your moved site is functional before activating Cloudflare on it.

[jayhova4x4]

I attempted just such a thing with no luck. I’m going to point my DNS directly at the provider and see if I can resolve the problem the issue is I have to move the certificate and all that. I have no clue how to do that.

[sdayman]

If you Pause Cloudflare on Site and that doesn’t fix it, then it’s your DNS settings. They should match what your new Host has listed for your domain.

[jayhova4x4]

They match my other working website that has the same values

[sdayman]

Can you get the new host to work at all for Underlair? Even if you change the name servers to Hostgator? You’ll need to get that site to function before you can get it back on Cloudflare.

[jayhova4x4]

I’m unsure how to move over the SSL from Cloudflare to hostgator. Mostly my issue is now I get a site unsecure message.

Your connection is not private

Attackers might be trying to steal your information from www.underlair.com (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_COMMON_NAME_INVALID

[sdayman]

Cloudflare’s SSL is on the Cloudflare proxy server. If you generated an Origin Certificate, you can certainly generate a new Private/Public keypair and copy them to your new host.

I’d like a closer look at that certificate with the invalid name. Can you click on the lock, or open your browser’s Dev Tools (F12 on Chrome) and use the Security tab to inspect the certificate.

I can’t check because Underlair is working properly through Cloudflare.

[jayhova4x4]

well I have no certificate installed on the host because I never needed it and installing it on Cloudflare was dead simple. Going back to no certificate appears actually hard.