My colleague setup DNS using CloudFlare for my website. He has unfortunately lost his credentials and cannot get back into his account.
I have subsequently setup a new cloudflare account, added the domain, and it is requesting a change to the name servers which we obviously cannot do, due to the reason above.
I’m not a technical expert, but am trying to get access to make the required updates. I cannot seem to get a response from support.
Any tips on how to overcome this?
Would I loose any other settings on the previous account that I should be aware of?