Moving away from Shopify

Updated DNS but site keeps returning the Shopify error page. Changed DNS records 2 days ago.

I originally used Shopify, but decided to move to selfhosted Woocommerce, so I updated the A record and its either returning the Shopify error page saying
"There was a problem loading this website
Try refreshing the page.

If the site still doesn’t load, please try again in a few minutes."
or its returning " Your connection is not private

Attackers might be trying to steal your information from (for example, passwords, messages or credit cards). Learn more"


Following on from our conversation in the Discord, since Shopify are claiming the domain is fully removed from their setup, please make a support ticket & post the ticket number here so it can be escalated.

If you are on a free plan, email [email protected] detailing the situation & even if it auto-closes just post the ticket number here.

Cloudflare support can manually remove the hostname from Shopify’s SSL for SaaS setup.

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My ticket number is 2455226, thanks for the help!

I’ve escalated this ticket.

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