Moved to Cloudfare DNS servers on 4th April all was fine now SOA not correct

SOA is returning [email protected], have you allowed my domain to be hijacked? The site has been deactivated by you as it states the name servers have been changed but they have not been changed

This is a community forum, so “we” cannot see or change anything on your domain.

Are you able to share the domain name?

A common problem is that people change their NS records before adding their domain to Cloudflare. This leaves the domain open to hijacking. Another related problem is where people add a pair of NS records to their existing DNS zone, rather than changing the NS records with the registrar (in many cases the DNS provider and the registrar are the same company, and it’s easy to get confused between these two things).

Hi Michael

The issue is the setup was successful a month ago, and everything was working then for no reason the Cloudfare system reports the DNS servers have changed when on the registrar portal nothing had changed

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Unless you are using Cloudflare Registrar, Cloudflare cannot change the NS records.

Is this one of your own domains, or a client? Who has the account with the registrar?

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