Moved my website to Cloudflare 20 hours ago. Some people still can't open it!

What is the name of the domain?

What is the error number?

DNS_PROBE_FINISHED_NXDOMAIN

What is the error message?

This site can’t be reached

What is the issue you’re encountering

Some people can’t open my website

What steps have you taken to resolve the issue?

Flushed cache.

Screenshot of the error

When you see the error DNS PROBE FINISHED NXDOMAIN, it means a domain cannot be resolved because of an issue with the DNS servers, the domain name is newly registered, or the domain is not yet registered at all. First verify the domain is pointed to Cloudflare name servers. If not, contact your domain registrar and ask that they point the domain to your Cloudflare nameservers and wait an appropriate amount of time for DNS propagation to take effect.

If you’re still seeing issues after name server propagation takes effect, review other successful troubleshooting suggestions in this Community Tip. Let us know if you continue to see issues after trying these tips, we’re happy to help further.

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