Move from one CF account to another CF account with HSTS enabled and fails

What is the name of the domain?

What is the issue you’re encountering

I have HSTS enabled and want to move from one Cloudflare account to another one. When I tried to move it the HSTS preload failed so I moved it back. Is it possible to move the domain without the HSTS failing? I believe it is around the nameservers changing.

HSTS Preload is a list that browsers pull in from the Chromium project. It doesn’t come from Cloudflare.

https://en.wikipedia.org/wiki/HTTP_Strict_Transport_Security#Solutions_with_preload_list

What behavior are you seeing that leads you to believe that HSTS Preload is failing?

1 Like

It is not failing.
It is on the list for preloading.

I now want to move from one Cloudflare account (my old one) to another Cloudflare account (my new one)

Ah, I see. It will stay on the preload list, as long as it continues to meet all the requirements during their periodic scans.

1 Like

Does the SSL change or does it specify that the nameservers can NOT change. I moved it to a new account and had all the same settings and then it would not load.

HSTS just means that the browser knows that the site needs to use HTTPS.

There’s probably some other issue. What’s the error message?

Right now, the site just loaded fine for me in Firefox. If you’re having loading issues, give curl a try. It’s not hsts-aware, so it can attempt to use HTTP, though it’ll most likely get a redirect to HTTPS. And it should load HTTPS as well.

2 Likes

Appreciate the help. Was able to get it moved. Cloudflare now has a move between accounts (in beta) that is new and that made it easy.
thanks.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.