Move a Pages site from one account to another

Developers Cloudflare Pages
1

For Workes & Pages, what is the name of the domain?

formvu-web.pages.dev

What is the error number?

1014

What is the error message?

Error 1014

What is the issue or error you’re encountering

My team has two users, and we have the DNS and Site under one account, and the Pages under the other. This is causing issues with creating DNS records where they point to the pages deployment urls

What steps have you taken to resolve the issue?

Tried to open a support ticket

What are the steps to reproduce the issue?

Create a new CNAME record pr-38.formvu.com → pr-38.formvu-web.pages.dev

Visit https://pr-38.formvu.com/

Get Error:

Error 1014 Ray ID: 8e4dd548ae04decc • 2024-11-19 05:34:47 UTC
CNAME Cross-User Banned

What happened?
You've requested a page on a website that is part of the Cloudflare network. The host is configured as a CNAME across accounts on Cloudflare, which is not allowed by Cloudflare's security policy.
2

Hi there,

The only way I can think of to link a hostname to a pages project in another account is perhaps to use a SaaS custom hostname pointing to a zone within the account that contains the page.
I’ve never tested this for this specific purpose, but it should work.

Take care.

3

I’ve tried a bunch of DNS configurations (proxy, no proxy). I ultimately need the cloudflare team to move my Pages to the account which has the Domain and Site. Is this possible?

-Ryan