After one month I’m unable to add domains, I have error that I didn’t pay invoice, but I have paid all of them each month without issue.
Payment issue
After one month I’m unable to add domains, I have error that I didn’t pay invoice, but I have paid all of them each month without issue.
This is pretty incredibly bad, I’m paying cloudflare their services without issue and for over a month I’m unable to get answer.
What is the ticket number?
Hi @petardimicmain, we are sorry to hear that you are having some billing related issues.
Our Billing team has already replied in your ticket (it has been migrated to SalesForce now).
This will require intervention from our Billing Engineering team but you should see more details in the case.
Please let us know if you need anything further by replying to the ticket, and we will gladly assist you there.
Best regards.
Thank you!
There were some old invoices from few months ago, which I have paid now.
Our support team has replied to the case with the latest update.
Please check your case for more details.
It looks like this case is currently marked as resolved. Please do let us know if you need further assistance on the issue.
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