More than 24 hours now DNS HASN'T RESOLVE

I had a running website with Namehero web host. My domain was provided by Namecheap.

I set up Cloudflare in cPanel of Namehero and it says status with Cloudflare is “Active” already.
I then changed Namecheap nameservers to Cloudflare’s.
It has been more than 24 hours and my website is still down (
Actually yesterday (after about 12 hours) it went live back for about 30 mins, and then went down again.

Please kindly help.

Thanks a ton for your time.

And you have DNS “A” records here that point to your server’s IP address?

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I’m not sure if I understand your question.
But it seems that it doesnt

From my experience, this might not be working as expected (despite saying “Active”) for some cPanel hosting providers due to the cPanel Cloudflare module not being supported anymore.

Here is a great tutorial from Namecheap, but before going with this, I would re-check and disable Cloudflare in cPanel.

Therefore, follow the steps from below article:


Thank you so much for your help Fritex.

Followed your guidance and it went back live in 10 mins.

Thank you so much.

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Thank you SDayman, I followed Fritex’s guidance and set up the DNS A Record to point out to my hosting server and that’s is the step that made the website go back live.

Thank you for your prompt reply. Wish you all the best.

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