More than 200 records for ptr records on free plan

I have created domain for holding ptr records and uploaded records from a txt file for 254 records. But free plan has limit of 200.
But so far they seems to be running. Is it ok or must I delete 54 records to stay legal?

Yes, your records are running fine because while the free plan has a limit of 200 records for bulk import, the total limit for DNS records on the free plan is 1000. Therefore, you do not need to delete any records unless you exceed this higher total limit.


Here I see:
If you are adding less than 200 PTR records, select the Free plan. If you are adding more, select a paid plan.
So can I stay more than 200 Ptr records. It seems they are all working. But I do not want to be over permitted values.

For a definitive official response from Cloudflare staff, I recommend inquiring directly with Cloudflare billing support.

To contact the billing team, please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit and choose Billing. Please share your ticket number here so that we can track it.

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They do not seems to understand or care.
Can you see ticket details: #2898447

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Which documentation gave you this impression? To my knowledge there is no such documentation.

You are not. Even if you were, Cloudflare will not remove your records without your own action or consent. If your records are working, you may keep them.


Here at step 1.3.
Reverse zones and PTR records · Cloudflare DNS docs.

If you are adding less than 200 PTR records, select the Free plan. If you are adding more, select a paid plan.


Got it, thanks.

I still wouldn’t worry about it as long as your records work and you don’t need to add more. If you do, upgrade to Pro and you should be fine.


But why support seems to be not caring…

I’m not sure how you have arrived at the determination that support does not care, but Ido not think that is an accurate assessment. If you are basing that opinion on a lack of response, you may want to review the support timelines as outlined in the following document.

Billing support is normally going to be available only during regular business hours and you have only just today shared your ticket number on the weekend. It is unlikely that anyone will have a chance to see it before next week. Rest assured that your ticket number will be brought to the attention of billing support. You should expect a response when someone is available to respond. In the meantime, your patience is appreciated.


Hi there,

I will respond back on the ticket you have opened, but to surmise your concern, there is a hard limit Cloudflare will enforce soon.

Generally this will be enforced on newly onboarded zones. Older zones will be given an option to upgrade or may have trouble with their DNS records. Again this is an ongoing process. A definitive update to the current plan implementation is in the works.

Thank you.

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Ok thank you. As long as I stay at limit of 200 with free plan. I am ok I guess.

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