Hello, I’m experiencing an issue with my website (algotradev2 dot com) where it is showing an older version of some pages on mobile devices. The website is built on WordPress and is behind Cloudflare. I have tried clearing the Cloudflare cache, my browser cache, and disabling any caching plugins, but the issue persists. This issue is only happening on mobile devices and not on desktops. Can someone please help me troubleshoot this issue or provide any guidance on how to resolve it? Thank you.
Mobile Devices Showing Older Version of WordPress Website Behind Cloudflare
I see the same “old” one on my desktop while using Chrome Web browser.
Firefox shows the new one.
UPDATE: When I check with the Developer Console (F12) and check the “Disable cache”, then in Chrome I can see the new Website. If I leave it unchecked, despite I clear cookies & cache, I got the “old Website”.
For the “old Website”, the APO says:
age: 458 cache-control: max-age=14400 cf-apo-via: tcache cf-cache-status: HIT
The 14400 seconds is 4 hours.
I wonder if your Browser Cache TTL is set to 4 hours or?
By default, it’s set to “4 hours” to keep in a visitor’s Web browser.
May I ask you to check out what option have you got selected by navigating to the Cloudflare dashboard → Caching → Configuration → find section “Browser Cache TTL” and make sure the selected option from the dropdown menu is “Respect Existing Headers”.
Furthermore, from the same menu, click on the blue button saying “Purge Everything” to flush the cache at Cloudflare Edge, just in case.
Otherwise, I wonder if there is some issue with the Cloudflare APO
Since I can see you’re using Elementor builder, kindly, see below article which is related to the Rocket Loader feature which might cause this and a way to disable it via Page Rules or in general for the whole domain at CF dashboard → Speed → Optimization:
You’re also using Cloudflare APO. Below article might help a bit:
A post was merged into an existing topic: How to prevent Cloudflare from caching old versions of WordPress admin pages on Algotradev2 dot com?
the issue with caching of WordPress admin pages has been resolved. The problem was identified as old server DNS records that were still active, causing delays in rendering the latest version pages. thanks to the support team for their prompt response and assistance in resolving the issue.
This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.