Mobile/Desktop Landing pages unavailable GMC

What is the name of the domain?

What is the issue you’re encountering

Unavailable Mobile Landing Page/Desktop Page GMC. Pages are getting constant errors rising throughout the day. However if you ever check the link they are working fine. The number creeps up steadily as the day progress’. Then i request a website review and it drops, and starts to climb again

What steps have you taken to resolve the issue?

I have tried to add rules to allow all googlebot IPs, I have tried to add user agent rules. I have even went as far as to disabling the firewall temporarily and it is still occuring. It is happening on my .co.uk , but not on my .ie domain which has the same configuration, both hosted from the one magento admin and with the same content

What are the steps to reproduce the issue?

Happening constantly in GMC

Sorry what’s a GMC? How are the errors being determined? What’s a website review?

You mentioned googlebot… are these crawler errors? If so what URIs are giving errors, what error and are there corresponding WAF logs?

Hi,

I am referring to Google Merchant Centre. Its returning 520 errors from googleads and google crawlers, it’s not happening on all products, only random products throughout each day. A website review is where i test the URLs and they are live to me, so i submit to google to review thier decision, when i do this the amount affected drops to nearly 0 but then starts increasing again. I can only request a review every 12 hours. The result is i have a % of my catalog not being served in google ads which is our main traffic source.

There’s a tutorial here on causes and steps for troubleshooting 520 errors:

This topic was automatically closed after 15 days. New replies are no longer allowed.