I’m desperately seeking out a solution to an email issue I’m experiencing.
Essentially, at present, I’m not getting any emails to [email protected]
My setup is as follows:
A // mydomaindotcom // points to IP1 // Automatic // Grey cloud
A // mail // points to different IP2 // Automatic // Grey cloud
MX // mydomaindotcom // mail handled by server1[.]host[.]tld // 0 // Automatic
MX // mydomaindotcom // mail handled by server2[.]host[.]tld // 10 // Automatic
So, IP2 is provided by the same host company as the MX Records are set to.
IP1 is a second host I’m with.
I’ve been assured by the company I’m trying to get my emails to go to, that all is OK with the MX Records I’ve entered; the server name etc is fine, the server is working correctly etc etc.
I can send an email OUT from mydomain.com without any issues; but I’m not receiving anything. Nothing in the inbox of mydomaindotcom or a “message delivery fail” notice where I’m testing from.
So, somewhere, these emails are just sitting waiting to be told what to do???
Has anyone come across this before? I’m sure I’m missing something obvious, but don’t know what!!