Missing Cname DNS record

I’m new to the system and as part of the onboard, I changed the Cloudflare’s domains name servers.
The problem was that not all the records were imported. We have a cname record pointing to a Google storage static hosting website. As this created downtime for us, we quickly changed back to our default name servers.
Anyone has an idea why this could have happened, and how it should be done differently?

Cloudflare does not import all records but only an (admittedly) large number of well-known ones. If your record had a custom name there is a good chance Cloudflare might have missed it and it required to be manually added.

Hi @eviatar,

Have you checked the official documentation on importing/exporting DNS records?

Be aware that your DNS records file must be BIND-formatted.

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