I accidentally clicked and upgraded my free plan to pro plan. I have now cancelled my pro subscription as per your request. Why don’t you give me a refund?
I have changed the plan to free, but I still haven’t received the refund
Subscribing to Pro was a mistake for me. I just want to cancel the subscription and receive a refund. If you do not provide a refund, I will appeal to the bank for accountability
my ticket is : 3019540
https://support.cloudflare.com/hc/zh-cn/requests/3019540?page=1
I have flagged your post for the attention of my Billing colleagues on your ticket, they’ll respond to you on the ticket as we cannot go into Billing details here.
I just want to refund and return my $240 to me. I have changed my plan to free
Please refund me $240
Please refund me $240
Please refund me $240
Please refund me $240
I have changed the plan to free, but I still haven’t received the refund
I don’t understand why a wrong operation resulted in a sudden payment and no refund!!!
Please refund me $240
Hey there @fecify
Our billing specialist is looking into this now for you, and will reach out directly on the ticket you have created. Please also let them know if you have any further questions they can assist with.
my ticket have no reply , ticket No: 3019540
Our billing specialists are currently looking into this, keep an eye on your ticket as they will reach out there if they require anything further.
thank you, has refunded
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